At Inabiya™, we want your little one's favourites to reach you safely and on time. We work with trusted delivery partners, including Shiprocket and Ekart, to ensure a smooth delivery experience.
How long does delivery take?
We usually process and dispatch orders within 1–2 business days. Once shipped, your order typically reaches you within 3–7 business days, depending on your location.
Delivery may take a little longer during festivals, public holidays or unexpected courier delays.
What are the shipping charges?
We offer free shipping on orders above ₹1,499.
For orders of ₹1,499 or below, applicable shipping charges will be displayed at checkout.
Cash on Delivery (COD) is available on eligible orders and serviceable PIN codes.
Orders below ₹999: A nominal COD handling fee applies.
Orders from ₹999 to ₹2,999: COD is available without an additional handling fee.
Orders of ₹3,000 or above: A 10% advance payment is required for COD orders, with the remaining 90% payable at delivery.
The advance payment is part of your total order value, not an additional charge. All applicable fees and payment details will be clearly displayed at checkout.
If your order is cancelled or returned, any applicable refund of the advance payment will be processed in accordance with our Returns & Refunds Policy and applicable consumer protection laws.
Where do you ship?
We deliver across India, covering most serviceable PIN codes. However, delivery may not be available in certain locations.
We don't offer international shipping at the moment, but hope to introduce it in the future.
How can I track my order?
Once your order is shipped, we'll share the tracking details via email, SMS or WhatsApp, where available. You can use the tracking link to check your delivery status.
What if I haven't received my order?
Don't worry! If your order is delayed or hasn't arrived within the expected timeframe, we're here to help.
Simply email us at inabiya.support@gmail.com with your order number and tracking number (if available). We'll check with our delivery partner and update you on the status.
What if my package arrives damaged?
If your package arrives damaged or an item is missing, please contact us as soon as possible. We'll look into it and help resolve the issue.
Need Help?
For any shipping or delivery-related questions, contact us at inabiya.support@gmail.com. We're happy to help!